Appraise

                                                              Updates(IDTOP) 20170628

1. You can register an account on our website. Tell us all the problems that arise. You can answer one question at any time
2. Transportation time. The quality of the ID. Customer service. And so on...We will update and deal with your comments in time.
3. If you are satisfied, give us an evaluation. thank you

 

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IJustWannaGoToKells

3 days ago
Were about to make a group order for 8 IDs, after the group rate the total showed up as $440, but after submitting it said that we needed to send $714 worth of bitcoin. What's the issue?
IDTOP: Don't worry. You can only pay the equivalent of $440 BTC.
Thank you very much
3 days ago

id123

4 days ago
Your homepage says 2 days production and up to 7 days shipping time (9 days total). I placed an order 10 days ago, but have not received photos, a tracking number, or IDs. When can I expect my order to arrive?
IDTOP: I'm sorry. Because of Chinese New Year.
All our shipments have been suspended. We need to arrive (February 21, 2018) to open transportation.
Thank you very much
3 days ago

mmj

4 days ago
im about to order from y'all. how long will y'all take to deliver it to me?
IDTOP: Normal need 7-10 working days.
Because Chinese New Year. Our transportation stopped. The ID is not to be sent until the beginning of (February 21, 2018).
Thank you very much
3 days ago

jman98

4 days ago
I have emailed and emailed and emailed this company, can not get a response, spent over 300 on id's, they emailed me and said they needed new pictures so like they asked I sent them to them, they received my money but now will not reply to my emails. All I'm asking for are my id's or a refund.Thanks
IDTOP:

Don't worry. We'll send your ID.

I'm sorry. Because of our recent New Year in China.

We have two staff at rest. There's only one person working.
I'm sorry to have kept you so long.
Our customer service staff will resume normal work on February 18th.
I hope you understand.
Thank you very much
4 days ago

kamalanikaku

5 days ago
It has been over a month since i places my order... you have already received my money. I have not received any confirmation photos and you guys keep saying you’re going to send them.... when will i receive my photos and my tracking number??? this is ridiculous OrderID- 2018217469
IDTOP: Don't worry. Your order has been sent.
Because of Chinese New Year. All shipments have been stopped.
The transportation will be opened on February 19th to February 20th.
You will receive your ID soon.
Thank you very much
4 days ago

Mhaap

5 days ago
We paid over a month ago and our payment was picked up after 72 hours of sending it. You have emailed me twice saying the order is in production but haven't gotten any pictures or update. Now you are no longer replying to my emails. Order number 20181246986
IDTOP: Your order has been sent before...
You haven't received the ID yet???
Please tell me as soon as possible. We will help you to solve the problem.
Thank you very much
4 days ago
Mhaap: No we have not gotten it yet. Could you send a tracking number to us
4 days ago

Amun

5 days ago
Hi I am trying to purchase my id's. On the receiver information it ask for a state? What do I put there?
IDTOP: You can submit your order on our website.
Thank you very much
4 days ago

dizzle

5 days ago
I received my IDs a few days ago! Wisconsin, and they look great for the most part, however, the ID's do not scan correctly. Also, One of the ID's has a very bad photoshopping error. Please email me so we can discuss how to fix this!
IDTOP: Don't worry. We will rearrange to send you the correct ID.
Please send the photos to us by mistake.
We will arrange the sending ID as soon as possible.
Thank you very much
4 days ago

biggluke11

5 days ago
How long does it take to remake IDs we have been waiting for months now and the first time we ordered them the process of making them and shipping them was so fast but now y'all have taken months just to remake the IDs. Why is it that it takes for ever for y'all to remake and send IDs??
IDTOP: I'm sorry. You didn't receive the ID???
Please don't worry. We will arrange the staff to inquire about the order.
We will arrange the staff to contact you.
Sorry for keeping you so long.
Thank you very much
4 days ago

Analyloren

5 days ago
I haven’t received an email yet. Also I wanted to know if I can edit my order.
IDTOP: Don't worry. Because of Chinese New Year. All shipments stopped. It won't open until February 19.
Thank you very much
4 days ago
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