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                                                              Updates(IDTOP) 20170628

1. You can register an account on our website. Tell us all the problems that arise. You can answer one question at any time
2. Transportation time. The quality of the ID. Customer service. And so on...We will update and deal with your comments in time.
3. If you are satisfied, give us an evaluation. thank you

Note: I am sorry for the recent delay.
We have not come across so many orders. All of us were caught off guard.
Please don't rush our staff have been working overtime to produce ID.
We have added several employees to our work.
Please be patient for a few days, we will send all the ids.
I hope you understand
Thank you very much(March 15, 2018)
 
Complaint email: IDTOP02@GMAIL.COM

 

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ngerace24

9 days ago
I was told my ID"s would be shipped out July 27th and I still have not received them. Every time I check the tracking number, it says "USPS currently awaiting package." I would like an update on my ID's immediately. My tracking number is 9374869903503012858318
IDTOP: Our staff have inquired about usps
Because recent updates have been slow. So please don't worry
You just have to wait a few days and you'll be able to check
Thank you very much

9 days ago

geenie98

10 days ago
I placed an order over two months ago for California IDs, after I paid with western union I got an email saying they couldn't pick up my money and to send it to another name. This was super frustrating but I went and changed the name which cost me extra money twice because it was going to china. I got a confirmation email that the money was received. I have been waiting for almost a month now after I got that email and I have asked if the ID has been made or shipped, getting no answers and keep getting told to be patient. I finally received a tracking number which is 420951199374869903503015600372 but It keeps saying that it hasn't been sent to UPS yet so I still have no clue when my ID is coming and I have been waiting for 2 months. Can I please get an update?? I love your ID's as I had them before and I would to have my ID before I go out of town next week. Email is geenie98@gmail.com
IDTOP: I'm sorry to have kept you so long
I can't keep track of your tracking number when I check it.
I don't know what the problem is. But our staff will keep track
Don't worry. We will arrange the staff to inquire immediately
We will give you a reply later

Thank you very much

I'm sorry to have kept you so long
The parcel we were looking for yesterday was lost by the shipping company. I'm very, very sorry
Our staff has reproduced it for you
We will send it to you as soon as possible
I'm very sorry
Thank you very much

9 days ago
geenie98: Still haven't gotten an update... If the ID's aren't made or coming soon can I just cancel my order and get a refund because this is just ridiculous
9 days ago

insanetheill

10 days ago
Hello, I would like to cancel my order, I placed an order for 2 California IDs within the last hour and have not paid or recieved an email yet, thank you.
IDTOP: Okay, we'll cancel it automatically
Thank you very much
10 days ago

jorge21

13 days ago
Hello, I paid for 4 New Texas IDs on July 13th. I received an email saying that the IDs were sent on July 21st but have not received them. The USPS tracking number (420787299305569903502989998255) also does not work. I have emailed you guys but have not gotten any responses. My email is geeforcespeed@gmail.com and the order number is 201861213813. I would like an update on my order as soon as possible!
IDTOP: I'm sorry to have kept you so long
We checked your ID tracking number to see if it was working
We check that your ID has arrived in America
Please note that

Thank you very much


13 days ago

rgale13

13 days ago
I placed an order a month ago for 3 ID's and about two weeks ago I got an email with the pictures of our completed ID's saying they would be sent out the following day. Then I never received a tracking number and when I asked why they replied with that it hadn't been sent out yet and to be patient yet it has been another two weeks and I still have heard nothing and now am not getting any responses to my emails. This is beyond ridiculous considering the large amount of money we paid and to still not have them even though the 3 ID,s have been completed and we have approved of them. There is not reason that the ID,s should not be sent out if they are done. I need them shipped immediately. oder # : 201871215512
IDTOP: I'm sorry. I don't know what the problem is
Please provide me your email address as soon as possible
I will arrange the staff to inquire immediately, and I will reply to you later
I'm sorry to have kept you so long
I promise you'll get the ID

Thank you very much

Thank you for your email. Please check your email at any time. Our staff will inform you

Hello Please don't worry. You will receive your ID soon.
Thank you very much

9 days ago
rgale13: Email address: ryleighgale2018@gmail.com
12 days ago
rgale13: we have now received a tracking number but when clicking on it, it says label created, not yet in system, do you know why this is or if wen should be concerned?
9 days ago

Weilee

13 days ago
Does the barcode on the back scan in addition to the black box scanner?
IDTOP: Yeah. Please rest assured. We can scan it
Thank you very much
13 days ago

brian3428!

13 days ago
I got an email saying my ids were shipped a week ago but it still says that the label is not in the system. What does this mean and when should i expect my ids? order number- 201871715794 tracking number- 420300249305569903503005926528
IDTOP: We have checked your ID and it has arrived in America today
Please note the query

Thank you very much


13 days ago

Weilee

13 days ago
I just ordered my IDs, how do I pay for it through western union? Will you email me a code to send the money through western union at a location? Thank you.
IDTOP: I'm sorry. Due to the power failure in our factory today, the customer service did not reply to you in time
Our staff will tell you the terms of payment later
thank you
13 days ago

Cardonasaira

13 days ago
I’m scared to order an id because I keep reading what others have to say and some of them don’t receive their ids Idk if I should order my id
IDTOP: Please don't worry. We guarantee you'll get the ID
You know China has been engaged in trade wars with the United States recently, which has led to relatively strict customs inquiries recently
I hope you understand. Thank you very much
13 days ago

kmg123

13 days ago
Looking for an update on OrderID-201873116926
IDTOP: Okay. We will arrange the staff to update you immediately
Thank you very much
13 days ago
kmg123: I still haven't received an email with pictures of the completed IDs. Just want to know the status of my order (OrderID-201873116926)
8 days ago
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