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Updates(IDTOP) 20170628

1. You can register an account on our website. Tell us all the problems that arise. You can answer one question at any time
2. Transportation time. The quality of the ID. Customer service. And so on...We will update and deal with your comments in time.
3. If you are satisfied, give us an evaluation. thank you

Note: I am sorry for the recent delay.
We have not come across so many orders. All of us were caught off guard.
Please don't rush our staff have been working overtime to produce ID.
We have added several employees to our work.
Please be patient for a few days, we will send all the ids.
I hope you understand
Thank you very much（March 15, 2018）

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carevalo97

1 month ago

Order number 201712165376, I told you guys I made the initial picture small because you gave a requirement for the pictures. I’ve sent new ones three times already. My email is carevalo97@yahoo.com

IDTOP: Thank you very much for telling us your email
We will arrange the staff to check your order status immediately
I'm sorry to have kept you so long
Thank you very much

1 month ago

carevalo97: Have *

1 month ago

Darinwood16

1 month ago

I have ordered around 150-200 orders from Idtop over the past year and this is the first time ive had a negative experience. I submited corrections, i believe 6 or 7 of them and its been way over a week and have yet to get pictures or anything. My order number is 201851612576. I need answers right away. I have an order of 25 im waiting to submit.

IDTOP: I'm sorry to have kept you so long
Please don't worry. Please let me know if you have any questions about your ID
We will rearrange sending your ID
Please tell me if there is any problem with your ID. We will rearrange the delivery for you.

Thank you very much

Yeah. Our staff has already produced your ID

I'm sorry to have kept you so long
Don't worry. We will send you the tracking number
Thank you very much

1 month ago

Darinwood16: I have sent corrections already over a week ago.

1 month ago

carevalo97

1 month ago

Order number 201712165376, sad to say that I ordered a total of 7 IDs in DECEMBER. I finally got them in January but it didn’t scan and the pictures of us were fuzzy. I’ve emailed them about 5 times and have been told 5-7 times new ones would be sent but I never received any new ones. I’ve sent pictures of the back to prove it doesn’t scan, I’ve referred about four people to them and they all got good ID’s that work and it’s unfortunate that I can’t get what I paid for, good quality ID’s. I can’t use mine because it is very noticeable that it is fake because of the fuzzy picture. It it now May so it’s been five months and I never recieved new ones.

IDTOP: I'm sorry. We don't know what's wrong with you
If the picture is not clear. The picture you provided is not clear
Please tell our staff
Don't worry. We will rearrange sending ID
You'll get a new ID soon
Please tell us your email address for submitting the order
Thank you very much

1 month ago

6ix9ine

1 month ago

I have waited over a month for my order and have yet to heard a single thing about it via email. I paid a month ago

IDTOP: I'm sorry to have kept you so long.
Our staff has arranged to update your information.
You will receive the email soon.

Thank you very much

Don't worry. I have arranged the staff to resend it to you
Thank you very much

1 month ago

6ix9ine: Havent recieved tracking information or any information regarding them being sent out

1 month ago

6ix9ine: Order number 201842511750

1 month ago

roxypaige911

1 month ago

Paid for my IDs and got them about a month later (would have been quicker but they got detained by customs the first time and had to be remade). The Texas ones look really great, and we are all really happy with them for the price. This is a great place to order from; you just need to post on here regularly and send them a lot of emails. I highly recommend this site - cheers!

IDTOP: Thank you very much for your comment.
We will continue to do better.

1 month ago

lxa

1 month ago

hello, I still have yet to receive any tracking information for my id's. You said they have been shipped but I am starting to think they have been seized by customs as I have not received my id's yet. can I get some form of tracking information? order #201832910486. Thanks

IDTOP: Don't worry. Please contact us as soon as possible.
Tell us that your ID is detained by the customs.
We will rearrange the sending ID.
Thank you very much

1 month ago

autumjean

1 month ago

I received my original ID’s two months ago, but they did not contain the hologram so they were taken away quickly. I contacted you right away and you said new ones would be send immediately. It has now been two months. What can I do to receive them? Order #20182148337

IDTOP: I'm awfully sorry. Please tell me your email address for the order as soon as possible.
We will arrange the inquiry immediately.
Arrange for staff to resend.
Sorry for keeping you so long.

Thank you very much

Thank you very much for your email. Our staff has arranged to resend it to you

1 month ago

autumjean: autumjeanmohawk@outlook.com

1 month ago

turrent

1 month ago

Hi, I placed an order at the end of April, received the tracking number, but it hasn't updated since May 6th. Order ID is 201841811418. An update would be greatly appreciated, thanks.

IDTOP: I'm sorry to have kept you so long.
We have arranged for staff to update.
You will receive updates soon.
Thank you very much

1 month ago

ana_28

1 month ago

Hello was wondering if my IDs were in production already? 4 Cali IDs :) Paid them a week ago. My order # 201851212430 Thank you!

IDTOP: I'm sorry. Your ID is already in production and you will receive an ID soon.
I'm sorry to have kept you so long."
Thank you very much.

1 month ago

masonevans

1 month ago

I keep getting this when i try to place an order. and when I email you I get some stupid responses. Im trying to place an order and yall are note helping me whatsoever. This is absolutely ridiculous

IDTOP: I'm sorry. You can download the order form on our website. Fill in the order
You can send us the order directly.
Thank you very much

1 month ago

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