Skip to main content
Community Story

Amazing customer service experience!

devinkarr1's avatar

devinkarr1

Community Member
30 views
1 replies

I just had to share my experience with the customer service team here. I made a mistake with my order (entered wrong birth year) and contacted them immediately after placing the order.

They responded within a few hours and were able to correct the information before production started. They were super understanding and professional about the whole thing.

It's really reassuring to know that they actually care about getting things right. This level of service makes me trust them even more. Thanks IDTop team!

Join the Conversation
30 People saw this
1 Replies

Community Replies (1)

What others are saying about this story

IDTOP's avatar
IDTOP
Thank you for the kind words! We always strive to provide the best service possible. We understand that mistakes happen and we're always here to help make things right. We're glad we could assist you before production started. Enjoy your ID!

Share Your Thoughts

Join the conversation! Your experience and perspective can help others make better decisions.

Minimum 10 characters. Be genuine and helpful. 0/10